Frequently Asked Questions

  • Shipping

    Information about shipping and delivery

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  • Returns & Exchanges

    Information about returns and exchanges

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  • Order Changes & Cancellations

    Information about changing order and order cancellations

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  • Payments

    Information about payments

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  • Warranty & Repairs

    Information about our warranty

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  • Refunds

    Information about refunds

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  • Wholesale

    Information about ordering wholesale

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  • Customer Account - Login & Registration

    Information about creating an account and trouble shooting

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  • Jewelry FAQ & Care Instructions

    Information about jewelry sizing, gems, stones, metals, after-care and more

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