Privacy Policy

Privacy policy

This Privacy Policy describes how jewelrydirectoutlet.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Contact

After reviewing this policy, if you have additional questions, want more information about our privacy practices please contact us by e-mail at contact@jewelrydirectoutlet.com

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information about an identifiable individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.

Device information

  • Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
  • Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels 
  • Disclosure for a business purpose: shared with our processor Shopify, Amazon
  • Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site

Order information

  • Purpose of collection: to provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
  • Source of collection: collected from you.
  • Disclosure for a business purpose: shared with our processor Shopify, Amazon, Amazon Integration Plus
  • Personal Information collected: name, billing address, shipping address, payment information, email address, and phone number.

Customer support information

  • Purpose of collection: to provide customer support.
  • Source of collection: collected from you
  • Disclosure for a business purpose: shared with our customer service ticking software and help center provider Gorgias.
  • Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers, buy now pay later account numbers, PayPal account emails, and Amazon Pay account emails), email address, and phone number.

Minors

The Site is not intended for individuals under the age of 13. We do not intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at the address above to request deletion.

Sharing Personal Information

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:

We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.

We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Behavioral Advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:

  • We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
  • We share information about your use of the Site, your purchases, and your interaction with our ads on other websites with our advertising partners. We collect and share some of this information directly with our advertising partners, and in some cases through the use of cookies or other similar technologies (which you may consent to, depending on your location).
  • We use Shopify Audiences to help us show ads on other websites with our advertising partners to buyers who made purchases with other Shopify merchants and who may also be interested in what we have to offer. We also share information about your use of the Site, your purchases, and the email address associated with your purchases with Shopify Audiences, through which other Shopify merchants may make offers you may be interested in.

For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by:

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: https://optout.aboutads.info/.

Using Personal Information

We use your personal Information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.

Lawful basis

Pursuant to the General Data Protection Regulation (“GDPR”), if you are a resident of the European Economic Area (“EEA”), we process your personal information under the following lawful bases:

  • Your consent;
  • The performance of the contract between you and the Site;
  • Compliance with our legal obligations;
  • To protect your vital interests;
  • To perform a task carried out in the public interest;
  • For our legitimate interests, which do not override your fundamental rights and freedoms.

Retention

When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information. For more information on your right of erasure, please see the ‘Your rights’ section below.

Automatic decision-making

If you are a resident of the EEA, you have the right to object to processing based solely on automated decision-making (which includes profiling), when that decision-making has a legal effect on you or otherwise significantly affects you.

We DO NOT engage in fully automated decision-making that has a legal or otherwise significant effect using customer data.

Our processor Shopify uses limited automated decision-making to prevent fraud that does not have a legal or otherwise significant effect on you.

Services that include elements of automated decision-making include:

  • Temporary blacklist of IP addresses associated with repeated failed transactions. This blacklist persists for a small number of hours.
  • Temporary blacklist of credit cards associated with blacklisted IP addresses. This blacklist persists for a small number of days.

Your rights

GDPR

If you are a resident of the EEA, you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information above.

Your Personal Information will be initially processed in Ireland and then will be transferred outside of Europe for storage and further processing, including to Canada and the United States. For more information on how data transfers comply with the GDPR, see Shopify’s GDPR Whitepaper: https://help.shopify.com/en/manual/your-account/privacy/GDPR.

CCPA

If you are a resident of California, you have the right to access the Personal Information we hold about you (also known as the ‘Right to Know’), to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information above. 

If you would like to designate an authorized agent to submit these requests on your behalf, please contact us at the address above.

Cookies

A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor.

We use the following cookies to optimize your experience on our Site and to provide our services.

Cookies Necessary for the Functioning of the Store:

Name:Function:Duration

  • _ab:Used in connection with access to admin:2y
  • _customer_account_shop_session:Used in combination with the _secure_account_session_id cookie to track a user's session for new customer accounts:30d
  • _secure_account_session_id:Used to track a user's session for new customer accounts:30d
  • _secure_session_id:Used to track a user's session through the multi-step checkout process and keep their order, payment and shipping details connected:24h
  • _shopify_country:For shops where pricing currency/country set from GeoIP, that cookie stores the country we've detected. This cookie helps avoid doing GeoIP lookups after the first request:session
  • _shopify_m:Used for managing customer privacy settings:1y
  • _shopify_tm:Used for managing customer privacy settings:30min
  • _shopify_tw:Used for managing customer privacy settings:2w
  • _storefront_u:Used to facilitate updating customer account information:1min
  • _tracking_consent:Used to store a user's preferences if a merchant has set up privacy rules in the visitor's region:1y
  • _cmp_a:Used for managing customer privacy settings:1d
  • c:Used in connection with checkout:1y
  • cart:Used in connection with shopping cart:2w
  • cart_currency:Set after a checkout is completed to ensure that new carts are in the same currency as the last checkout:2w
  • cart_sig:A hash of the contents of a cart. This is used to verify the integrity of the cart and to ensure performance of some cart operations:2w
  • cart_ts:Used in connection with checkout:2w
  • cart_ver:Used in connection with shopping cart:2w
  • checkout:Used in connection with checkout:4w
  • checkout_token:Used in connection with checkout:1y
  • customer_account_locale:Used in connection with new customer accounts:1y
  • dynamic_checkout_shown_on_cart:Used in connection with checkout:30min
  • hide_shopify_pay_for_checkout:Used in connection with checkout:session
  • keep_alive:Used in connection with buyer localization:2w
  • master_device_id:Used in connection with merchant login:2y
  • previous_step:Used in connection with checkout:1y
  • discount_code:Used in connection with checkout:session
  • remember_me:Used in connection with checkout:1y
  • secure_customer_sig:Used to identify a user after they sign into a shop as a customer so they do not need to log in again:1y
  • shopify_pay:Used in connection with checkout:1y
  • shopify_pay_redirect:Used in connection with checkout:1 hour, 3w or 1y depending on value
  • shop_pay_accelerated:Used in connection with checkout:1y
  • source_name:Used in combination with mobile apps to provide custom checkout behavior, when viewing a store from within a compatible mobile app:session
  • storefront_digest:Stores a digest of the storefront password, allowing merchants to preview their storefront while it's password protected:2y
  • tracked_start_checkout:Used in connection with checkout:1y
  • checkout_session_lookup:Used in connection with checkout:3w
  • checkout_prefill:Used in connection with checkout:5m
  • checkout_queue_token:Used in connection with checkout:1y
  • checkout_queue_checkout_token:Used in connection with checkout:1y
  • checkout_session_token:Used in connection with checkout:3w
  • checkout_session_token_<<token>>:Used in connection with checkout:3w
  • order:Used in connection with order status page:3w
  • identity-state:Used in connection with customer authentication:24h
  • identity-state-<<token>>:Used in connection with customer authentication:24h
  • identity_customer_account_number:Used in connection with customer authentication:12w
  • card_update_verification_id:Used in connection with checkout:20m
  • customer_account_new_login:Used in connection with customer authentication:20m
  • customer_account_preview:Used in connection with customer authentication:7d
  • customer_payment_method:Used in connection with checkout:1h
  • customer_shop_pay_agreement:Used in connection with checkout:20m
  • pay_update_intent_id:Used in connection with checkout:20m
  • localization:Used in connection with checkout:2w
  • profile_preview_token:Used in connection with checkout:5m
  • login_with_shop_finalize:Used in connection with customer authentication:5m
  • preview_theme:Used in connection with the theme editor:session
  • shopify-editor-unconfirmed-settings:Used in connection with the theme editor:16h
  • wpm-test-cookie:Used to ensure our systems are working correctly:session

Reporting and Analytics

Name:Function:Duration

  • _landing_page:Track landing pages:2w
  • _orig_referrer:Track landing pages:2w
  • _s:Shopify analytics:30min
  • _shopify_d:Shopify analytics:session
  • _shopify_fs:Shopify analytics:30min
  • _shopify_s:Shopify analytics:30min
  • _shopify_sa_p:Shopify analytics relating to marketing & referrals:30min
  • _shopify_sa_t:Shopify analytics relating to marketing & referrals:30min
  • _shopify_y:Shopify analytics:1y
  • _y:Shopify analytics:1y
  • _shopify_ga:Shopify and Google Analytics:session
  • customer_auth_provider:Shopify analytics:session
  • customer_auth_session_created_at:Shopify analytics:session
  • unique_interaction_id:Shopify analytics:10min

Cookies Necessary for the Functioning of the Store

The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.

You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.

Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as: www.allaboutcookies.org.

Additionally, please note that blocking cookies may not completely prevent how we share information with third parties such as our advertising partners. To exercise your rights or opt-out of certain uses of your information by these parties, please follow the instructions in the “Behavioural Advertising” section above.

 

Third Party Pixels and Cookies

When you visit our website, log in, register or open an email, cookies, ad beacons, and similar technologies may be used by our online data partners or vendors to associate these activities with information they or others have about you, including your email address. We (or service providers on our behalf) may then send communications and marketing to these email addresses. You may opt out of receiving this advertising by visiting https://app.retention.com/optout.

Additionally, we use pixels and tags from the following third parties, which may in turn place cookies:

Cookies Necessary for the Functioning of the Sites

Reporting & Analytics

Advertising

Social Media & Content

Do Not Track

Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.

Changes

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

Complaints

As noted above, if you would like to make a complaint, please contact us by e-mail or by mail using the details provided under “Contact” above. If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the relevant data protection authority.

SMS Marketing Privacy Policy

This Messaging Service Privacy Policy explains how Huerta jewelry (hereinafter, "Huerta Jewelry," "We," "Us," "Our") collects, uses, and shares personal information about you in relation to Our text message marketing program (the "Messaging Service").

Changes to the Messaging Service Privacy Policy
We may revise this Messaging Service Privacy Policy from time to time in our sole discretion. If there are any material changes to this Messaging Service Privacy Policy, we will notify you as required by applicable law. You understand and agree that you will be deemed to have accepted the updated Messaging Service Privacy Policy if you continue to use the Messaging Service after the new Messaging Service Privacy Policy takes effect.

Personal Information We Collect
When you sign up for the Messaging Service, We collect personal information such as your name, phone number, and email address. When you use the Messaging Service to send or receive messages, We collect communications metadata (e.g., the time/date a message was sent or received) and the contents of any communications you send or receive via the Messaging Service.

We may also collect information about you using cookies or similar technologies on Our website or other digital properties. Cookies are small text files placed on device browsers that store preferences and facilitate and enhance your experience. Cookies enable personalization of your experience via the Messaging Service (e.g., sending you personalized text messages such as shopping cart reminders).

If you participate in a contest, sweepstakes, research study, or email survey associated with the Messaging Service, We will collect basic contact information and any other information you choose to provide in connection with these activities. We will also collect your personal information if you contact Us with questions about the Messaging Service or for customer service.

Use of Personal Information
We use your information to deliver, analyze, maintain and support the Messaging Service. We may also use your information to enhance the Messaging Service features and customize and personalize your experiences on the Messaging Service.

We may use your personal information to generate aggregated and/or de-identified information. Aggregated and/or de-identified information is not personal information and may be shared with any third party, including advertisers, promotional partners, and sponsors.

Sharing of Personal Information
We may share your personal information as contemplated in Our primary privacy policy, if you consent to Us doing so, as well as in the following circumstances:

  • Third Parties that Help Provide the Messaging Service. We may share your personal information with third parties that help Us provide the Messaging Service (including, but not limited to, platform providers, phone companies, and other vendors who assist us in the delivery of text messages).
  • Legal Requirements, Disclosures to Protect Us or Others. We may disclose any information We store associated with you to external parties if We, in good faith, believe doing so is required or appropriate to: comply with law enforcement or national security requests and legal process, such as a court order or subpoena; protect your, Our, or others' rights, property, or safety; enforce Our policies or contracts; collect amounts owed to Us; or assist with an investigation or prosecution of suspected or actual illegal activity.

Accurate Information
When you complete forms online or otherwise provide Us information in connection with the Messaging Service, you agree to provide accurate, complete, and true information. You agree not to use a false or misleading name or a name that you are not authorized to use. If, in Our sole discretion, We believe that any such information is untrue, inaccurate, or incomplete, or you have opted into the Messaging Service for an ulterior purpose, We may refuse you access to the Messaging Service and pursue any appropriate legal remedies.

Choices and Controls
Text messages may be sent via an automatic telephone dialing system. Consent to receive automated marketing text messages is not a condition of any purchase. You can opt-out of receiving further commercial text messages via the Messaging Service by responding to any of Our text messages with any of the following replies: STOP, END, CANCEL, UNSUBSCRIBE, or QUIT. For additional opt-out information, please review our Terms of Service.

Customer Care
If you are experiencing any problems with the Messaging Service, please visit jewelrydirectoutlet.com and submit the form with details about your problem or your request for support, or email contact@jewelrydirectoutlet.com.

Supplemental California Privacy Notice
This Supplemental California Privacy Notice only applies to Our processing of personal information via the Messaging Service that is subject to the California Consumer Privacy Act of 2018 ("CCPA"). The CCPA provides California residents with the right to know what categories of personal information We have collected about them and whether We have disclosed that personal information for a business purpose (e.g., to a service provider) in the preceding twelve months. California residents can find this information below:

Category of Personal Information Collected by Us

  • Identifiers
  • Personal information categories listed in Cal. Civ. Code § 1798.80(e)
  • Commercial Information
  • Internet or other electronic network activity
  • Inferences drawn from other personal information to create a profile about a customer

Categories of Third Parties Personal Information is Disclosed to for a Business

  • Service providers

The categories of sources from which We collect personal information and Our business and commercial purposes for using personal information are set forth above in Our primary privacy policy.

Additional Privacy Rights for California Residents

Individual Rights under the CCPA.
The CCPA provides California residents with the right to request:

  • Access to Personal Information, including obtaining access to or a copy of your personal information.
  • Deletion of Personal Information

If you are a California resident and would like to exercise any of your rights under the CCPA, please contact Us at contact@jewelrydirectoutlet.com. We will process such requests in accordance with applicable laws.

"Sales" of Personal Information under the CCPA. For purposes of the CCPA, unless otherwise stated in Our primary privacy policy, We do not "sell" personal information, nor do we have actual knowledge of any "sale" of personal information of minors under 16 years of age.

Non-Discrimination. California residents have the right not to receive discriminatory treatment by Us for the exercise of their rights conferred by the CCPA.

Authorized Agent. Only you, or someone legally authorized to act on your behalf, may make a verifiable consumer request related to your personal information. To designate an authorized agent, please contact Us at contact@jewelrydirectoutlet.com.

Verification. When you make a request, We will ask you to provide sufficient information that allows Us to reasonably verify you are the person about whom we collected personal information or an authorized representative, which may include confirming the email address or phone number associated with any personal information We have about you.

Primary Privacy Policy
By signing up to receive text messages from us, you also agree to our primary Privacy Policy above. This Messaging Service Privacy Policy is strictly limited to the Messaging Service and does not limit or restrict any other privacy policy(ies) that may govern the relationship between you and Us in other contexts.

Last updated: April 5, 2024